Our Customer Service and Promotional Activities
Lapin House emphasizes the best customer service possible within the stores. This is the number one reason why we stress so much importance on providing a unique and personable service. And we choose promotional activities that highlight the products and showcase the Lapin House corporate image.
One-on-one Fashion Advice
All of our stores are staffed with highly experienced sales professionals, who are knowledgeable in all aspects of children’s apparel. They are always willing to provide our customers with sound buying advice in every aspect of children’s fashion.
Gift List Service
Our gift list service can be found in all of our company stores. This is the perfect way to purchase a gift because you know exactly what the person wants or needs.
We also organize children’s events in our stores, allowing the children to play together, paint, compete in games, watch a moppet theater, or listen to a fairytale reading, which provides everyone with a unique shopping experience.
Our VIP Club offers special privileges and reinforces significant customer loyalty in the company.
Lapin House creates original and super impressive packages for every special occasion, allowing our customers to choose the colour, size, and design of their paper bag, or create the box and gift package they desire!
Lapin house offers to our little friends special surprise gifts on special occasions.
Every season we create “Lapin Kids” magazine in order to present our new collection as well as inform our clients for the latest corporate developments!